Self-diagnosing internet connection problems can lead to unnecessary stress and anxiety. Instead, you can try these troubleshooting steps:
* Check your network connection status
* Check Airplane Mode
* Forget and reconnect to the Wi-Fi network
* Restart your modem and wireless router
* Adjust Wi-Fi channel and frequency
* Try to connect to the same network on a different device
* Run network commands
To diagnose internet connectivity problems, you can check your network settings and restart your device.
Steps for checking network settings
* Open the Control Panel
* Go to Network and Internet
* Open the Network and Sharing Center
* Select Change Adapter Settings
* Right-click your primary connection
* Go to Properties
* Find the TCP/IP protocol and double-click it
* Make sure the first setting is set to Obtain an IP address automatically
* Restart your device and test the connection again
To troubleshoot common internet problems, you can try restarting your devices, checking your cables, and updating your firmware. You can also try resetting your network settings.
Restart your devices
Restarting your router or modem can help refresh your connection and remove temporary errors.
Check with your provider or equipment manufacturer about the best way to restart your devices.
Check your cables and connections
Make sure all cables and connections are secure.
Try connecting with an Ethernet cable.
Verify all light on the Modem/Router.
Update your firmware
Updating your router's firmware can improve performance and security.
Regularly updating your firmware can help you find your internet more reliably when connectivity issues arise.
Reset your network settings
Resetting your network settings can help resolve a variety of issues, especially when traditional troubleshooting steps fail.
You can reboot all network Elements such as Modem, Router, Switches etc..
Contact your ISP
If you suspect that the issue lies with your ISP, contact SolEx customer support.
We can provide information about network outages or other issues that might be affecting your connection.
To check your internet connection using ping, you can open the Command Prompt and type ping followed by the domain name or IP address.
How to ping on Windows
* Open the Windows search bar
* Type CMD in the search bar and press Enter
* In the Command Prompt window, type ping followed by a space and then a domain name or an IP address.
* Press Enter.
How to ping another network device
* Press the Windows key + R to bring up the run dialog
* Type cmd and press Enter
* Type ping <IP address> and press Enter
What is ping?
A ping test measures how long it takes for a packet to be sent and received
How to ping Google
To ping Google, you can type ping (google.com) or Google DNS IP (8.8.8.8) in the Command Prompt window and press Enter.
How to ping endlessly
To send endless ping requests until interrupted, you can use the command ping -t hostname. To interrupt and display statistics, press Ctrl+Enter.